Delivery Information

PLEASE NOTE - WE ARE CURRENTLY EXPERIENCING UNPRECEDENTED VOLUMES OF ORDERS.  PLEASE BE PATIENT WITH US DURING THIS TRICKY TIME.  

Only merchandise is currently available for purchase as we have stopped all production of our bakery items.

Please allow 7-10 days for delivery. You will receive a order fulfilled confirmation email on the day we post out your order. From this point your order will then take up to two days to arrive at the delivery address.

We ship throughout the UK. 

Shipping Charges

Spend £39.95 or more and get FREE SHIPPING. Anything up to £39.95 costs £3.50 in shipping fees. 

Large orders (those generally above £25.00) will be sent via DPD with tracking service. Smaller orders will be sent via Royal Mail.

Please note, our products are all ambient and do not require refrigeration - however, they do have a short shelf life!  So please do not allow your parcel to languish in the sorting office if you are not there to receive your delivery.  If you reschedule, choose a 'leave in a safe place option, or re-route your delivery with our delivery partners (after we have shipped your items), unfortunately we cannot be held liable if your items do not reach you within their best before dates.

Please see our full terms and conditions here: www.mscupcake.co.uk/terms-and-conditions/